PERSONAL DATA PROCESSING POLICY
(Effective from January 1, 2024)
At 3DMili.org, we respect and are committed to protecting the privacy and personal data of our Customers in accordance with applicable laws and regulations. During transactions and interactions on our website or related services, we may collect and process certain personal data under the following terms:
1. Scope of Personal Data Collection
1.1 Information Provided by Customers
When Customers use services on 3DMili.org, including but not limited to:
Creating accounts
Downloading products
Leaving reviews or comments
Contacting customer support
Participating in promotional programs
Submitting inquiries or requests
Customers may be required to provide certain personal information, including:
Full Name
Email Address
Phone Number
Address
Payment or billing information (if applicable)
Other necessary personal data (“Personal Data”)
Customers are responsible for ensuring that all provided information is accurate, lawful, and up to date. 3DMili.org shall not be responsible for any issues arising from inaccurate or false information provided by Customers.
1.2 Automatically Collected Information
When Customers access or use the System, we may automatically collect technical and usage information, including:
IP address
Browser type and version
Device information
Language settings
Access times and dates
Referring websites
Number of visits and viewed pages
Clicked links and browsing behavior
This information is collected to improve website performance, security, and user experience.
2. Purpose of Using Personal Data
Personal Data collected by 3DMili.org may be used for the following purposes:
2.1 Order and Service Processing
Confirming orders and transactions
Sending notifications regarding order status, delivery, or cancellations
Providing customer support and service updates
2.2 Marketing and Communication
Sending thank-you letters, newsletters, and promotional materials
Introducing new products, services, or events
Informing Customers about special offers and campaigns
2.3 Warranty and Technical Support
Providing warranty-related information and technical assistance
2.4 Complaint Resolution
Handling disputes, complaints, and customer feedback
2.5 Promotional Programs
Managing promotions, giveaways, and reward programs conducted by 3DMili.org independently or in cooperation with third parties
2.6 Surveys and Customer Care
Conducting surveys and research to improve services and customer satisfaction
2.7 Security and Verification
Verifying identity
Preventing fraud or unauthorized activities
Ensuring the safety and integrity of Customer data
2.8 Other Legitimate Purposes
Serving reasonable Customer requests in compliance with applicable laws
3. Duration of Personal Data Storage
Customers’ Personal Data will be stored and processed until:
The Customer submits a request for deletion; or
The retention period required by law expires.
In cases where deletion is not permitted under applicable law, the data may continue to be retained as required.
All Personal Data is stored securely on systems managed or authorized by 3DMili.org.
4. Parties That May Access Personal Data
3DMili.org is committed to maintaining the confidentiality of Customers’ Personal Data and only shares such data when necessary for the purposes described in this Policy with the following parties:
4.1 Affiliates and Related Companies
Parent companies
Subsidiaries
Companies under common ownership or control
4.2 Professional Advisors
Lawyers
Auditors
Legal and business consultants
4.3 Service Providers and Data Processing Partners
Third-party partners providing services to 3DMili.org under contractual agreements, including:
Hosting providers
Payment processors
Technical support providers
Marketing and analytics partners
All such parties are required to comply with confidentiality and data protection obligations.
4.4 Other Third Parties
Other parties with the explicit consent of the Customer or as required by law.
5. Methods of Processing and Protecting Personal Data
Customers’ Personal Data is processed electronically and stored securely using appropriate technical and organizational measures.
3DMili.org applies industry-standard security technologies and procedures to protect Personal Data against:
Unauthorized access
Disclosure
Modification
Loss or destruction
Misuse
Despite our best efforts, no system or method of transmission over the Internet can guarantee absolute security.
6. Customers’ Rights Regarding Personal Data
Customers have full rights regarding their Personal Data in accordance with applicable laws.
6.1 Access, Update, and Deletion Rights
Customers may:
Access their Personal Data
Update or correct inaccurate information
Request deletion of Personal Data
Methods include:
Logging into their account management page on 3DMili.org
Contacting us directly through available support channels
3DMili.org may verify the identity of the requester before processing any request related to Personal Data.
6.2 Additional Rights Requests
For other rights related to Personal Data, Customers may submit requests via email together with supporting documents.
Before fulfilling such requests, 3DMili.org may inform Customers about possible legal restrictions, consequences, or limitations related to the request.
Request Contact Email:
admin@3dmili.org
7. Potential Risks and Unintended Consequences
Although 3DMili.org applies reasonable security measures, certain risks may still occur due to factors beyond our control.
7.1 Possible Risks
Unauthorized access or disclosure of Personal Data
Misuse of Personal Data by third parties
7.2 Potential Damages
Financial loss
Damage to reputation or honor
Other direct or indirect damages
7.3 Force Majeure and Unforeseen Events
3DMili.org shall not be liable for consequences arising from events beyond reasonable control, including cyberattacks, technical failures, or other force majeure situations.
8. General Terms
3DMili.org reserves the right to amend, supplement, or update this Personal Data Processing Policy at any time when necessary.
Any updated version will be published on 3DMili.org together with the effective date so Customers can identify the latest version.
By continuing to use our website and services after updates are published, Customers acknowledge and agree to the revised Policy.
9. Contact Information
If you have any questions, concerns, or requests regarding this Personal Data Processing Policy, please contact us:
Website: 3DMili.org
Email: admin@3dmili.org
